Privacy Policy

Privacy Notice

This Privacy Notice for Supercraft Inc ("we," "us," or "our") outlines how and why we might access, collect, store, use, and/or share ("process") your personal information when you utilize our services ("Services"), including when you:

• Visit our website at https://superteams.ai, or any of our websites that link to this Privacy Notice.
• Engage with us through other related channels, such as sales, marketing activities, or events.

Understanding your privacy rights and choices is important, and this Privacy Notice is designed to help you with that. We are the entity responsible for decisions regarding the processing of your personal information. If you disagree with our policies and practices, please refrain from using our Services. For any remaining questions or concerns, please reach out to us at support@superteams.ai.

SUMMARY OF KEY POINTS

This section highlights key aspects of our Privacy Notice. For more in-depth information on any topic, please navigate to the relevant section.

• What personal information do we process? Depending on your interaction with our Services, the choices you make, and the products and features you use, we may process personal information when you visit, use, or navigate our Services.
• Do we process any sensitive personal information? Certain jurisdictions consider information like racial or ethnic origins, sexual orientation, and religious beliefs as "special" or "sensitive." We do not process sensitive personal information.
• Do we collect any information from third parties? We do not gather information from third-party sources.
• How do we process your information? We process your information to deliver, enhance, and manage our Services, communicate with you, ensure security and prevent fraud, and comply with legal obligations. We may also process your information for other purposes if we have your consent. We only process your information when a valid legal basis exists.
• In what situations and with which parties do we share personal information? We may share information in specific circumstances and with particular third parties.
• How do we keep your information safe? We employ suitable organizational and technical processes and procedures to safeguard your personal information. However, no online data transmission or storage method is entirely secure. Therefore, we cannot guarantee absolute protection against unauthorized access, collection, theft, or modification of your information by malicious actors.
• What are your rights? Depending on your geographic location, applicable privacy laws may grant you specific rights concerning your personal information.
• How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request or by contacting us directly. We will review and respond to your request in accordance with relevant data protection laws.
• Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us voluntarily.

We collect personal information that you willingly provide when you register on our Services, express interest in receiving information about us or our products and Services, participate in activities on the Services, or otherwise communicate with us.

Personal Information Provided by You. The specific personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you utilize. This information may include:

• names
• email addresses
• phone numbers
• job titles

Sensitive Information. We do not process any sensitive personal information.

Social Media Login Data. We may offer the option to register or log in using your existing social media account details (e.g., Facebook, X). If you choose this method, we will collect certain profile information about you from the social media provider, as described in the section titled "HOW DO WE HANDLE YOUR SOCIAL LOGINS?".

All personal information you provide must be truthful, complete, and accurate. You are also responsible for informing us of any changes to this information.

Information automatically collected

In Short: Certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is automatically collected when you access our Services.

When you visit, use, or navigate our Services, we automatically collect certain information. This information does not reveal your specific identity (like your name or contact details) but may include device and usage details such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about your usage patterns (how and when you use our Services), and other technical information. This collection is primarily for maintaining the security and operational functionality of our Services, as well as for our internal analytics and reporting.  

The information we collect includes:

• Log and Usage Data. This encompasses service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services, which we then record in log files. Depending on your interaction with us, this log data may include your IP address, device information, browser type and settings, and details about your activity within the Services (such as date/time stamps of your usage, pages and files viewed, searches, and other actions like feature usage), as well as device event information (like system activity, error reports (crash dumps), and hardware settings).  

• Device Data. We collect data about the computer, phone, tablet, or other device you use to access our Services. Depending on the device, this may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration details.
• Location Data. We collect data about your device's location, which can be either precise or imprecise. The amount of location information we collect depends on the type and settings of your device. For instance, we might use GPS and other technologies to collect geolocation data indicating your current location (based on your IP address). You can prevent this collection by denying access to the information or disabling location settings on your device. However, opting out may limit your ability to use certain features of our Services.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and manage our Services, communicate with you, ensure security and prevent fraud, and comply with legal obligations. We may also process your information for other purposes with your consent.  

We process your personal information for various reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information to enable you to create and log in to your account, as well as to ensure your account functions properly.
• To save or protect an individual's vital interest. We may process your information when necessary to protect someone's vital interests, such as preventing harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) under applicable law, such as your consent, to comply with laws, to provide you with services to fulfill our contractual obligations, to protect your rights, or to pursue our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on for processing your personal information. Therefore, we may rely on the following legal bases:

• Consent. We may process your information if you have given us explicit permission (i.e., consent) to use your personal information for a specific purpose. You have the right to withdraw your consent at any time. Learn more about withdrawing your consent.  

• Legal Obligations. We may process your information where we believe it is necessary to comply with our legal responsibilities, such as cooperating with law enforcement or regulatory bodies, exercising or defending our legal rights, or disclosing your information as evidence in legal proceedings.
• Vital Interests. We may process your information where we believe it is essential to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to someone's safety.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section and/or with the following third parties.  

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some of these technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and support basic site functions.

We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes, including managing and displaying advertisements, tailoring ads to your interests, or sending reminders about abandoned shopping carts (depending on your communication preferences). These third parties and service providers use their technology to provide advertisements about products and services that may be of interest to you, which may appear on our Services or other websites.  

To the extent that these online tracking technologies are considered a "sale"/"sharing" (including targeted advertising, as defined under applicable US state laws), you can opt out by submitting a request as described in the "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?" section below.

Specific details about our use of these technologies and how you can refuse certain cookies are provided in our Cookie Notice.

Google Analytics

We may share your information with Google Analytics to track and analyze Service usage. The Google Analytics Advertising Features we might use include Google Analytics Demographics and Interests Reporting. To opt out of tracking by Google Analytics across our Services, please visit Google Opt-out. You can also opt out of Google Analytics Advertising Features through Ads Settings and Ad Settings for mobile apps. Other opt-out options include Network Advertising Opt-out and Mobile Choice Opt-out. For more information on Google's privacy practices, please visit the Google Privacy & Terms page.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.  

Our Services provide the option to register and log in using your third-party social media account details (such as your Facebook or X login). If you choose to do so, we will receive certain profile information about you from your social media provider. The specific information we receive may vary depending on the provider but often includes your name, email address, friends list, and profile picture, as well as other information you have chosen to make public on that platform.

We will use this received information only for the purposes described in this Privacy Notice or as otherwise clearly communicated to you on the relevant Services. Please note that we do not control and are not responsible for how your personal information is used by your third-party social media provider. We encourage you to review their privacy notice to understand their data collection, usage, and sharing practices, as well as how you can adjust your privacy settings on their sites and apps.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law.

We will keep your personal information only for the duration necessary to achieve the purposes stated in this Privacy Notice, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or other legal obligations). No purpose within this notice will require us to retain your personal information beyond the period during which users maintain an account with us.

When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not feasible (for example, if your personal information is stored in backup archives), we will securely store your personal information and prevent any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We strive to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to safeguard the personal information we process. However, despite our efforts and safeguards, no electronic data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that unauthorized parties, such as hackers or cybercriminals, will not be able to bypass our security measures and improperly collect, access, steal, or modify your information. While we do our best to protect your personal information, any transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.  

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell their personal information. By using our Services, you represent that you are at least 18 years old or that you are the parent or guardian of a minor and consent to their use of the Services. If we become aware that we have collected personal information from a user under the age of 18, we will deactivate their account and take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from children under 18, please contact us at support@superteams.ai.  

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your US state of residence or if you are in regions like the European Economic Area (EEA), United Kingdom (UK), and Switzerland, you have rights that provide you with greater access to and control over your personal information. You can review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In certain regions (like the EEA, UK, and Switzerland), you have specific rights under applicable data protection laws. These may include the right to (i) request access to and obtain a copy of your personal information, (ii) request correction or deletion of your information, (iii) restrict the processing of your personal information, (iv) if applicable, the right to data portability, and (v) the right not to be subject to automated decision-making. In certain situations, you may also have the right to object to the processing of your personal information. You can exercise these rights by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.  

We will review and act upon any such requests in accordance with applicable data protection laws.

If you are located in the EEA or UK and believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with your Member State data protection authority or the UK data protection authority.

If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If we are processing your personal information based on your consent (which may be express or implied depending on the applicable law), you have the right to withdraw this consent at any time. You can do so by contacting us using the details in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below or by updating your preferences.

Please note that withdrawing your consent will not affect the lawfulness of any processing that occurred before the withdrawal, nor will it affect the processing of your personal information based on other lawful grounds where applicable law permits.

Account Information

If you wish to review or change the information in your account or terminate it at any time, you can:

• Contact us using the provided contact information.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

If you have questions or comments regarding your privacy rights, you can email us at support@superteams.ai.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and applications offer a "Do-Not-Track" (DNT) feature or setting that you can activate to signal your preference not to have your online browsing activities tracked and collected. Currently, there is no universally agreed-upon technological standard for recognizing and implementing DNT signals. As a result, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted in the future that we are required to follow, we will inform you about this practice in a revised version of this Privacy Notice.

California law requires us to inform you about how we handle web browser DNT signals. Because there is no current industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, obtain a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.  

Categories of Personal Information We Collect  

In the past twelve (12) months, we have collected the following categories of personal information:

We may also collect other personal information outside these categories when you interact with us in person, online, or by phone or mail in the context of:  

• Receiving help through our customer support channels;
• Participating in customer surveys or contests; and
• Facilitating the delivery of our Services and responding to your inquiries.  

We will use and retain the collected personal information as needed to provide the Services or for:

• Category A - 6 months
• Category B - 6 months  

• Category H - 6 months

Sources of Personal Information

Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"  

How We Use and Share Personal Information  

Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"

Will your information be shared with anyone else?

We may disclose your personal information to our service providers under a written contract between us and each provider. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"  

We may use your personal information for our own business purposes, such as internal research for technological development and demonstration. This is not considered a "selling" of your personal information.  

In the preceding twelve (12) months, we have not disclosed, sold, or shared any personal information with third parties for a business or commercial purpose. We will not sell or share personal information belonging to website visitors, users, and other consumers in the future.  

Your Rights

You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:  

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data  

• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights
• Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")  

Depending on your state of residence, you may also have the following rights:

• Right to access the categories of personal data being processed (as permitted by applicable law, including Minnesota’s privacy law)
• Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California's and Delaware's privacy law)  

• Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Minnesota's and Oregon's privacy law)  

• Right to review, understand, question, and correct how personal data has been profiled (as permitted by applicable law, including Minnesota’s privacy law)
• Right to limit the use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)  

• Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)  

How to Exercise Your Rights

To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at s, or by referring to the contact details at the bottom of this document.  

We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.

Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent who does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.  

Request Verification

Upon receiving your request, we will need to verify your identity to ensure you are the same person about whom we have the information in our system. We will only use the personal information provided in your request to verify your identity or authority to make the request. If we cannot verify your identity from the information we already maintain, we may ask you to provide additional information for verification and for security or fraud-prevention purposes.  

If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request, and the agent will need to provide written and signed permission from you to submit the request on your behalf.  

Appeals

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at s. We will inform you in writing of any action taken or not taken in response to your appeal, including a written explanation of the reasons for the decision. If your appeal is denied, you may submit a complaint to your state attorney general.  

California "Shine The Light" Law

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit it in writing to us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section.  

13. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to comply with relevant laws.

We may update this Privacy Notice periodically. The updated version will be indicated by a revised "Revised" date at the top of the notice. If we make significant changes to this Privacy Notice, we may notify you by prominently posting a notice of the changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.  

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO) by email at s, by phone at 1-8103691151, or by mail at:  

Supercraft Inc
Data Protection Officer
8, The Green Ste 4000
Dover, DE 19901
United States

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or US state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please c.

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